Shipping Policy

At Yumn Era, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the details related to shipping costs, processing times, delivery options, and more. By placing an order with us, you agree to the terms outlined below.

1. Shipping Locations
We currently offer shipping within Pakistan. If you are interested in international shipping, please contact us directly at [0314-6261650 or arhamhafeez9757gmail.com] to inquire about availability and rates.

2. Shipping Rates
Shipping fees are calculated based on the destination and the weight of your order. Shipping rates will be clearly displayed during the checkout process before you complete your purchase.

Local Delivery (Multan): Free delivery for orders over PKR 5000, otherwise PKR 200]
National Shipping (Pakistan): [Insert rate, e.g., PKR 200 for all orders]
International Shipping: Available on request.

3. Order Processing Time
Once your order has been placed and payment is confirmed, we will process your order within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Timeframes
Delivery times may vary depending on your location:

Local Delivery (Multan): [Insert time, e.g., 1-2 business days]
National Delivery (within Pakistan): [Insert time, e.g., 3-5 business days]
International Delivery: [Insert time, e.g., 10-20 business days depending on destination and customs clearance].

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, public holidays, courier delays, strikes, etc.

5. Shipping Carriers
We use reputable courier services for all deliveries. Our primary shipping partners include TCS, Leopard Courier, etc.

6. Order Tracking
Once your order has been dispatched, we will provide you with a tracking number via email or SMS. You can use this number to track your shipment on the courier's website.

7. Incorrect Shipping Information
Please ensure that all shipping details are accurate before completing your order. Yumn Era is not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.

8. Shipping Delays
While we aim to meet the stated delivery times, certain factors beyond our control may cause delays (e.g., courier service issues, natural disasters, public holidays, and strikes). We will notify you in case of significant delays, but we are not liable for any delay caused by the shipping carrier.

9. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at [arhamhafeez9757@gmail.com/0314-6261650] with your order number. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund, depending on the circumstances.

10. Returns and Exchanges
For information about returning items, please refer to our Returns and Exchanges policy. Shipping fees are non-refundable, except in cases where the return is due to a mistake on our part.

11. Contact Information
If you have any questions or concerns about your order or shipping, feel free to contact us at:

Yumns Era
Gmail: arhamhafeez9757@gmail.com

Phone: 0314-6261650

Multan, Pakistan